Privacy Policy

1. Data controller

Smart One Pos Solutions Ltd (trading as "SmartOne") — REPLACE-GUIDE: L-01

Avinguda Diagonal, 442, 08037 Barcelona, Catalonia, Spain — REPLACE-GUIDE: L-07

Company registration: EXAMPLE-BRE-000000 — REPLACE-GUIDE: L-02

VAT: EXAMPLE-ES-B00000000 — REPLACE-GUIDE: L-03

Privacy contact: info@smartoneworld.com — REPLACE-GUIDE: L-05

2. Scope

This policy applies to the public marketing website smartoneworld.com. It does not govern customer production systems deployed under separate contracts and data processing agreements.

3. Personal data we collect

• Identity and contact data: full name, phone number, email address (contact form).
• Commercial interest: products selected and free-text notes you provide.
• Technical data: IP address and browser metadata when you use Google reCAPTCHA (only after cookie consent).
• We do not use advertising or analytics trackers on this website.

4. Purposes and legal bases (GDPR)

• Respond to demo requests and sales enquiries — Art. 6(1)(b) pre-contractual steps.
• Protect the website from abuse and spam — Art. 6(1)(f) legitimate interest (security).
• Comply with legal obligations where applicable — Art. 6(1)(c).

5. Recipients and processors

• Resend, Inc. — transactional email delivery for form submissions (REPLACE-GUIDE: T-05 data location).
• Google LLC — reCAPTCHA v3 fraud prevention when you accept non-essential cookies (United States).
• WHG Hosting Services Ltd — website hosting origin (United States).
• Cloudflare, Inc. — DNS and edge security.
• Microsoft Corporation — corporate email on smartoneworld.com domain.

6. International transfers

Where personal data is transferred outside the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions, as applicable. REPLACE-GUIDE: L-06 — confirm with legal counsel.

7. Retention

Sales leads are retained for up to 24 months unless a longer period is required by law or an active commercial relationship.

8. Your rights

• Access, rectification, erasure, restriction, portability, and objection.
• Withdraw consent at any time where processing is consent-based.
• Lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

9. Children

This website is not directed at children under 16. We do not knowingly collect their data.

10. Changes

We may update this policy. The "Last updated" date above will change when we do.

11. Contact

Questions: info@smartoneworld.com